FAQ
Frequently Asked Questions
Everything you need to know about using KeydIn to automate follow-ups, respond to enquiries, and close more deals.
Getting Started
KeydIn acts as your AI assistant, sitting on top of your existing workflow. It captures enquiries, responds instantly, follows up automatically, and tells you exactly who to contact each day.
Most agents are up and running in under a day. Connect your email, add your listings, and KeydIn starts working immediately.
No — KeydIn works alongside your existing tools. It focuses on communication, follow-ups, and prioritisation without requiring you to replace your CRM.
AI & Automation
Yes. KeydIn can automatically respond to enquiries instantly using your listing data. This includes answering questions about open homes, contracts, reports, and availability.
Yes. You can customise how the AI behaves and what information it uses. You always have visibility and control over communications.
KeydIn uses your listing data to generate accurate, context-aware replies. If something is missing, the AI will fall back safely instead of guessing. You can also step in at any time.
Listings & Property Data
Each listing includes key details like open home times, contracts, pest reports, and pricing. The AI uses this structured data to generate accurate responses to buyer questions.
No — you can quickly add the key information in seconds. Over time, this can also be automated through integrations and imports.
Yes. If you upload or link these documents, the AI can instantly send them when buyers request them.
Follow-Ups & Conversion
Yes. If a buyer doesn't respond, KeydIn continues the conversation with intelligent follow-ups, helping you stay top of mind and increase conversions.
KeydIn analyses engagement, behaviour, and intent signals to score leads and surface the buyers most likely to act.
Integrations & Workflow
Yes. KeydIn connects to your email and captures enquiries automatically.
Yes. KeydIn includes AI-powered tools to generate and publish content directly to platforms like Facebook and Instagram.
Security & Trust
Yes. Your data is encrypted and handled securely. KeydIn does not share your data with third parties.
You do. Your listings, leads, and conversations always remain yours.
Pricing & Access
Yes. You can book a demo or start a trial to see how it works with your workflow.
Plans include AI usage limits depending on your tier. Higher plans include increased automation and usage.
Still have questions?
Book a quick demo and we'll show you exactly how KeydIn works with your listings.